The Model Did Something

Meridian Assurance triages 40,000 health claims a week with an AI model. Since Tuesday's retrain, three clinics in one region have reported patients wrongly declined, and this week's complaint count is 40 against a baseline of 12. You are the accountable executive. Nobody yet knows whether anything is actually wrong. You have thirty-six hours and two units of attention a phase, so every hour spent finding out is an hour not spent acting. What is actually wrong is decided before you start and never shown to you. Your four advisors are each reliable about one thing and wrong about another. You are scored on the quality of your decisions, not on how it happened to turn out.